Terms of Service

1. Acceptance

By accessing or using HRX Avatar ("the Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation.

2. Description of Service

HRX Avatar is an on-site HRX Detector–based employee attendance tracking platform. It provides automatic clock-in/out detection, payroll-grade attendance records, signed export files, and an admin dashboard for organisations.

The Service is designed to produce attendance facts — immutable, cryptographically signed records — for use as input to payroll and HR systems. Payroll calculations, CCN/IDCC compliance, DSN filing, and similar legal computations are the responsibility of your designated payroll software.

3. Subscription & Billing

• The Service is offered on a monthly or annual subscription basis.
• Subscriptions auto-renew unless cancelled before the renewal date.
• Payments are processed by a PCI-DSS certified payment processor. We do not store payment card details.
• Prices are shown excluding VAT. French VAT (TVA) applies where required by law.
• Refunds are not issued for partial months or unused periods, except where required by applicable law.

4. Acceptable Use

You agree not to:

• Use the Service to track individuals without their knowledge or lawful basis
• Attempt to reverse-engineer, decompile, or tamper with HRX Detectors or the mobile app
• Use the Service to store or transmit malicious code
• Resell or sub-license the Service without written consent
• Circumvent access controls or attempt to access other organisations' data

5. Data Responsibility

Your organisation is the data controller for employee attendance data. You are responsible for:

• Informing employees that attendance is tracked via on-site HRX Detectors
• Obtaining necessary consents or establishing a lawful basis under GDPR
• Complying with applicable labour law regarding electronic monitoring
• Consulting employee representatives (CSE/IRP) where required by French law

6. Service Availability

We target 99.5% monthly uptime, excluding scheduled maintenance. Infrastructure availability is subject to our cloud providers' SLAs.

Detection accuracy depends on HRX Detector placement and environment. We make no guarantee that every clock-in event will be detected. The Service provides tools to manually override missed events.

7. Intellectual Property

HRX Avatar, its source code, algorithms, and UI are proprietary to HRX Avatar. Your attendance data belongs to your organisation. We claim no rights over data you create using the Service.

8. Limitation of Liability

To the maximum extent permitted by law, HRX Avatar shall not be liable for indirect, incidental, or consequential damages arising from use of the Service, including payroll errors arising from missed attendance events.

Our total liability for any claim shall not exceed the fees paid by you in the three months preceding the claim.

9. Termination

Either party may terminate at any time. Upon termination, your data is retained for 30 days before deletion, during which you may export it. After 30 days, all data is permanently deleted from our systems.

10. Governing Law

These Terms are governed by French law. Disputes shall be submitted to the competent courts of Paris, France, unless mandatory consumer protection law provides otherwise.

11. Contact

Legal notices: legal@hrxavatar.com

HRX Avatar, France